Policies


Pricing Policy

Product prices listed are current; however, these are subject to change without advance notice. All prices on this web site are processed in Indian Rupees. All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping. Our products are liable for GST in India.

 

Payment Security

All transactions at Vedicbiostore online are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with vedicbiostore online is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind.

You can tell your browser is in secure mode in the “Checkout” by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

 

What is a CVV/CVC?

The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3- or 4-digit code embossed or imprinted on the reverse side of your credit card in the signature area.

 

Shipping Policy

Please allow minimum 5 to 7 working days   from receipt of your order in metro cities.8 to 12 working days for non- metro cities.

 

Cancellation Policy 

Order cancellations are not accepted beyond 12 hours of placing an order. In case of cancellation of order within the timeline, you will be charged applicable payment gateway charges and the balance will be refunded to the cardholder and credited through the same payment instrument. In case the order has already been dispatched, courier charges to and fro will also be deducted from the balance.

 

Returns Policy

It is our intention to satisfy our customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise within 7 days of the date of delivery of the shipment. To return any items, please email us at info@vedicbiostore.com.

All returned items must be accompanied by a copy of the original receipt, with the product in an unopened, saleable condition. Courier charges to and fro and payment gateway charges will not be refunded. Please note that we cannot offer exchanges or refunds on any used, damaged or opened products. Vedicbiostore is not responsible for damage after delivery. Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete. All claims for shortages or damages must be reported by email with an attached image on the day of delivery on info@vedicbiostore.com

Privacy policy

All the information provided to us by you, including sensitive personal information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this User Agreement, but please note that withdrawal of consent will not be retroactive.

You can access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a user of the Website. If you update any information relating to you, we may keep a copy of the information which you originally provided to us in its archives.

Due to the communications standards on the Internet, when you visit the Website, we automatically receive the URL of the site from which you came and the site to which you are going when you leave. We also receive the Internet Protocol (IP) address of your computer (or the proxy server you used to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your internet service provider (ISP). This information is used to analyse overall trends to help us improve our service. We may keep records of telephone calls received and made for making inquiries, orders or other purposes for the purpose of administration of services, research and development, quality management services and for proper administration.

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect your equipment on account of you access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If you are dissatisfied with the Website, your sole remedy is to discontinue using the Website.

This privacy policy applies to websites and services that are operated and managed by us. We do not exercise control over the sites displayed as search results or links from within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website’s provider, or the information on the website. We encourage you to read the privacy policies of that website.

The Website may enable you to communicate with other users or to post information to be accessed by others, whereupon other users may collect such data. We hereby expressly disclaim any liability for any misuse of such information that is made available by visitors in such a manner.

We value the privacy of information pertaining to our associates. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law. Notwithstanding the above, we may share some of the aggregate findings and details with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business without obtaining any approval from you. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately. We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.